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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Youngblood

May 14, 2026

5  out of  5
rating by James Youngblood
"We recently needed to update our renter's insurance for the new address. We popped in to the NW Flanders location and were lucky to be helped by Gabrielle. She turned our errand during a hectic time into a nice little break. Gabrielle made us feel very welcome and was able to answer all our questions like a pro. Interactions like these are what make all the difference to us."
We responded:
"Thank you James! What a great review! We are so grateful you came in. We are so happy to be working with you on your renters. Stop by anytime! "
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Kevin Mavrick

May 13, 2026

5  out of  5
rating by Kevin Mavrick
"Alejandra was very professional and efficient. She was extremely knowledgeable regarding policy provisions and coverages and required limits I needed as a new Oregon resident which was somewhat different from the state I used to reside. The review process was seemless and easy. A very pleasant experience. I would highly recommend Joshua Merrian State Farm for your insurance needs!"
We responded:
"Welcome to Oregon, Kevin! Thank you very, very much for choosing to work with Team Merrion State Farm! We are very grateful to work with you."
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Joe Durnell

May 5, 2026

5  out of  5
rating by Joe Durnell
"Excellent service, much more thorough than our previous provider and better rates to boot."
We responded:
"Thank you Joe! We love working with you! We appreciate your trust in us. Thank you for choosing the Merrion State Farm Team!"
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Charles Peek

April 29, 2026

5  out of  5
rating by Charles Peek
"The best and easy."
We responded:
"Thank you Charles! We're so pleased to work with you. Thank you for choosing Joshua Merrion’s State Farm Team!"
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Hao Sun

April 9, 2026

5  out of  5
rating by Hao Sun
"Great experience overall. The agent was very patient, detail oriented, and took the time to explain everything clearly. I had a lot of questions and never felt rushed. Really appreciated how thorough and helpful the whole process was. Highly recommend!"
We responded:
"Thank you so very much Hao Sun! We are very excited to work with you! Thank you for choosing Joshua Merrion State Farm!!"
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Soroush Mohandessi, MD

April 7, 2026

5  out of  5
rating by Soroush Mohandessi, MD
"Very helpful and professional"
We responded:
"THANK YOU SOROUSH! We are very grateful for your review and your trust!"
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Jessie Hillard

March 5, 2026

5  out of  5
rating by Jessie Hillard
"Absolutely fantastic insurance team. Every encounter has been quick and easy with great rates."
We responded:
"THANK YOU JESSIE! We appreciate your kind words and we're super happy to be working with you! "
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Mary

March 4, 2026

5  out of  5
rating by Mary
"Responded quickly to my inquiry."
We responded:
"Thank you so much for your review Mary! We try so hard to provide the fastest and most accurate service we can. "
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Marc Parks

February 27, 2026

5  out of  5
rating by Marc Parks
"Yesterday my car was hit by a drier running a red light. Gabby and Joshua are perfect professionals - knowledgeable, proactive, and friendly. They have been extremely helpful in getting the rental company to accept my damage claim. We're so pleased to have recently changed our insurance to State Farm. Wish we'd done it sooner."
We responded:
"Thank you so much for your kind words Marc! We're glad you switched too!"
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Tara

February 26, 2026

5  out of  5
rating by Tara
"Wonderful company! We appreciate your team so much! Tara Office Manager Garage Harmony HVAC Harmony"
We responded:
"Wow!! Thank you Tara!! We’re so grateful for your review and the opportunity to work with you and the Harmony Enterprise! Keep up the great work! "
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Lloyd Beemer

February 9, 2026

5  out of  5
rating by Lloyd Beemer
"Gabby provided excellent service acquiring my vehicle insurance."
We responded:
"Thank you Lloyd!! It's great working with you! We truly value your trust."
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Karen Castro

December 15, 2025

5  out of  5
rating by Karen Castro
"Shannon provided excellent service by setting me up with renter’s insurance and answering all my questions. He was super professional but also very friendly and easy to work with. I highly recommend Joshua Merrion Insurance!!"
We responded:
"THANK YOU Karen!! We are so grateful you came to us for your renters insurance. Looking forward to working with you!"
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Aaron Hatch

November 18, 2025

5  out of  5
rating by Aaron Hatch
"Great team of people working here. Friendly and knowledgeable. Thanks Joshua and Shannon!"
We responded:
"Thank you SO MUCH! We are thrilled to be working with you! "
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Andi Taylor

November 17, 2025

5  out of  5
rating by Andi Taylor
"I've had such a great experience with Josh merron at state farm,he's been very helpful, knowledgeable and making sure I understand and know my policies. 😁"
We responded:
"Thank you Andi!!! It's a pleasure to work with you!"
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Matthew Webber

November 4, 2025

5  out of  5
rating by Matthew Webber
"This is an amended review from my prior 5-star review because they keep doing great work. :) My wife and I have been really happy with Josh and his co-workers at this office. We've had a lot of changes and change-ups, and each time that happens, they've been great with providing us will all the details, as well as answering all our questions. They've even taken the time to do a Zoom call in order to make sure we fully understood our policies. Highly recommend! 11/4/25 - Once again amending my already 5-Star review for Josh and his staff - and they're great customer service."
We responded:
"Thank you Matthew! We are so grateful for you and will continue giving you our best!"
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Melanie Vigue

October 2, 2025

5  out of  5
rating by Melanie Vigue
"I recently had the pleasure of working with Joshua and Shannon. They made the insurance process a walk in the park. Friendly, knowledgeable, and very personable. I highly recommend them to anyone looking for an insurance agency that puts customers first."
We responded:
"Thank you Mel!!! It is awesome working with you!! Looking forward to many years to come!"
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Robert Douglass

September 22, 2025

5  out of  5
rating by Robert Douglass
"I've had Joshua and his office as my insurance reps for a number of years now. Him and his staff have always been responsive, helpful, and kind throughout any process or questions I've had through the years. They always kept an eye out for areas where they could save me money and truly seemed to have my best interests in mind. Would highly recommend going with these guys if you're in the market for a new insurance policy."
We responded:
"Wow, Robert! Thank you so much for your review! It has been great working with you! We truly appreciate you choosing Joshua Merrion's State Farm office."
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Ciara Reinker

August 28, 2025

5  out of  5
rating by Ciara Reinker
"Joshua and his team have been incredibly helpful explaining everything and saving us a ton of money!! So grateful to have them helping us out."
We responded:
"Thank you Ciara!! It has been great working with you over the years! We're looking forward to many more! We really, really appreciate you for choosing us!"
Profile photo of Matt Shannon

Matt Shannon

August 14, 2025

1  out of  5
rating by Matt Shannon
"I've unsubscribed and asked to stop sending us email yet.They still email. rude disrespectful. Ill never use state farm ever."
We responded:
"Hi Matt - You are absolutely correct. Sending emails and other contact after receiving a request to stop is extremely disrespectful and rude. That is why our standard procedure is to immediately cease contact upon request. Helping us understand how you contacted us would go far in improving our ability to successfully cease contact with people in the future. Typically we are notified through voice, email, or text. Upon investigation, I understand you did not use any of these methods to reach us. If you would be so kind as to reach out to me and let me know how you notified us so I can be more attuned to all methods of contact in the future, we will be more successful at avoiding upset people. Being kind and respectful is a top priority for us and it's disappointing to hear we let you down. You can reach us at 503-227-1393. I look forward to your call. "
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M White

August 14, 2025

5  out of  5
rating by M White
"I appreciated the quick follow up to a question that I had."
We responded:
"Thank you! We work hard to be as responsive as possible. Your review means so much to us! "
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John Lee

May 3, 2025

5  out of  5
rating by John Lee
"Joshua is top notch Insurance agent. He is very knowledgeable and gives good advice on what is needed."
We responded:
"Thank you so much, John! It's been a pleasure working with you as well! We truly appreciate you choosing Joshua Merrion's State Farm! Your review means the world"
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Ethan Tagala

April 28, 2025

5  out of  5
rating by Ethan Tagala
"Working with Sydney was great! Despite my own procrastination, she always was responsive and answered all my questions. Super grateful to the team in making registration painless."
We responded:
"Thank you Ethan! We were so excited to see your review! We are super grateful for you for choosing Joshua Merrion's State Farm. We'll keep doing everything we can to give you the best possible experience! "
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York Hayes

April 18, 2025

5  out of  5
rating by York Hayes
"Great agent. I would highly recommend Joshua and his team"
We responded:
"Thank you for your review York!!! It means so much to us and so does your trust! We'll always do our best to continue to earn it."
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David Ketelsen

April 17, 2025

5  out of  5
rating by David Ketelsen
"Josh and team have helped support us thru new chapters in life with a baby, new car and new house! Team is responsive and helpful!"
We responded:
"Thank you David! We've been super thrilled to support you through it all! Thank you very much for continuing to trust us as your family grows. We LOVE that we get to watch it all happen! It's been great working with you!"
Profile photo of Donald Russina

Donald Russina

April 17, 2025

3  out of  5
rating by Donald Russina
"Joshua, All State Farm business appears to be done as expected. I just have one complaint. When I send you an email with a question, I expect a reply from you, & not an assistant. I regard you as the "authority" for State Farm, not an assistant who I don't know anything about, as they often do not acknowledge their location, title, or role. Your response via email is the legal standing for any disputes, and if it is your strategy to avoid doing this, then I regard this as a problem."
We responded:
"Hi Don, Thank you for sharing your thoughts. This may be a question for others as well and it's an important topic regarding our relationships with our clients. I appreciate you being our customer for so many years and while I would love to be the one individual that responds to each of our customers emails, the sheer time and available bandwidth for a single person to service thousands of customers would be impossible. That is why, as a small business owner, I employ fully licensed and fully capable staff to help me with the workload. None of the 4 team members on my team are "assistants". Each of them is licensed and legally capable to do the same duties I am. I trust each person on my team implicitly. If I did not, there is not a chance they would be responding to a customer email, or be employed in my office. That means I stand behind the emails they respond to you with and were there to be a dispute, would hold the same weight as an email from me personally. I am ultimately responsible for everything my team does and I take that responsibility very seriously when choosing my staff. I believe they are the very best at what they do. I would very much appreciate a conversation with you so we can come to an understanding of expectation. Please contact me at your earliest convenience. "